This policy explains how Winggo Smart Salon ("we", "us") handles the personal information you share with us when you visit our salon, book an appointment or use our website.
Information we collect
- Your name, mobile number and email address.
- Your date of birth, if you choose to share it for birthday offers.
- Appointment, service and billing history.
- Notes about your preferences, such as hair type or product sensitivities, to serve you better.
How we use your information
- To book and manage your appointments and send reminders.
- To prepare bills and keep records of your visits, packages, membership and loyalty points.
- To send offers and greetings, only if you have agreed to receive them.
- To improve our services.
Messages
We may contact you by WhatsApp, SMS, email or phone about your bookings. You can ask us to stop marketing messages at any time by calling our salon number.
Sharing
We do not sell your information. We share it only with service providers who help us run our business (for example, messaging or hosting services), or when required by law.
Security
Your information is stored securely and only authorised staff can access it.
Your choices
You can ask to see, correct or delete your information by contacting us at our salon number or our email.
Changes
We may update this policy from time to time. The latest version is always available on this page.